What is your LilaConnect broadband order number?

Your LilaConnect broadband order number can be found in your self-service portal at LilaConnect website or in an email you received from LilaConnect. It starts with O and seven zero's. you should enter the remaining digits in the box above

Example: O 0000000XXXXX

Installation Location Address

Emergency Location Information

To ensure that accurate and precise location information is presented to the 999 operator (or even an organisational internal safety desk) when an emergency call is made from a VoIP telephone. The reason that the automatic provision of reliable location information is important is to cater for emergency situations where the caller is:

• - Unable to speak;
• - Disoriented;
• - or Has difficulty making themselves understood due to language or dialect issues.

Moral obligations:

Irrespective of the regulatory and legal obligations, all organisations and home users have a moral duty of care to provide maximum protection for their workforce, family and visitors to their premises. Therefore, ensuring that precise and accurate location information is delivered with a 999 call from their private telephone network is simply the right thing for an organisation to do. Doing the right thing ensures that anyone in their workforce who is in the unfortunate situation of having to make an emergency call would receive the necessary assistance as quickly as possible. This can be changed after the initial installation by visiting https://keep-in-touch.uk/lilaconnect-support/.

Our Kit Product is provided over your Internet. We need to let you know that if your broadband loses connectivity or there is a power failure, you won’t be able to make or receive any calls via your landline phone. Any security or care services connected to your broadband services won’t work either.

Our Kit Product is provided over your Internet. We need to let you know that if your broadband loses connectivity or there is a power failure, you won’t be able to make or receive any calls via your landline phone. Any security or care services connected to your broadband services won’t work either.

Review Your Order
• Monthly Rental (Minimum 12 month term)
• Standard KIT Licence
• £11.00

 
Optional Extras

One-off Costs

This agreement comprises of the following sections: Customer Information, Service Order and Terms of Service. By submitting your order you confirm your acceptance of the contract. Please note that customers not paying by direct debit there will be an administration surcharge of £5 on every invoice paid by alternate means.